Terms of Service
The Mangione Group ("TMG") ยท Effective Date: October 10, 2025
SMS Messaging Terms & Compliance
- Program Description: This messaging program sends appointment confirmations, reminders, and customer support messages to users who have explicitly opted in via our website or scheduling forms at themangionegroup.com.
- Opt-in Method: Collected via web forms with a dedicated checkbox for SMS consent.
- Message Content: Scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
- Cancellation: Text "STOP" at any time to unsubscribe. You will receive a confirmation, after which no further messages will be sent unless you re-opt in.
- Support: Reply "HELP" for assistance, email mike@themangionegroup.com, or call +1-585-444-3234.
- Rates: Message and data rates may apply. Frequency varies based on your service usage and schedule.
- Age Restriction: You must be 18 years or older to participate in our SMS program (see Section 4 for general Site age limits).
Note: Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most regional carriers. We comply with TCPA and CTIA guidelines.
General Terms
This website (the "Site") is owned and operated by The Mangione Group ("TMG," "we," "us," or "our"). By using the Site, you agree to be bound by these Terms of Service and our Privacy Policy. Accessing the Site constitutes use of the Site and your agreement to be bound by these Terms.
We reserve the right to change these Terms or to impose new conditions on the use of the Site. We will update the "Effective Date" above and, where required, provide notice. Your continued use after changes means you accept the updated Terms.
Intellectual Property Rights
- Ownership: The Site and all materials (text, graphics, logos, icons, software, etc.) are the property of TMG or our licensors and are protected by IP laws.
- Our Limited License to You: We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your internal, lawful, non-commercial evaluation of our services. You may not modify, copy, reproduce, or distribute any material without authorization.
- Your License to Us: By submitting User Content (forms, emails, testimonials), you grant TMG a worldwide, royalty-free, perpetual license to use, host, and display that content to operate and market our services.
Eligibility & Use
- Age: You must be at least 13 years old to use the Site (16 in the EEA/UK).
- Acceptable Use: You agree not to violate laws, scrape or harvest data via bots, interfere with Site security, or use the Site to send spam or malware. We may suspend access for violations.
Disclaimers & Professional Advice
- No Professional Advice: TMG provides fractional marketing services. Site content is for informational purposes only and does not create a client relationship or constitute professional marketing, legal, or financial advice.
- No Guarantees: We do not guarantee outcomes (e.g., revenue lift, close rates). Case studies represent specific experiences; results vary.
- "As Is" Basis: The Site is provided "as is" and "as available" without warranties of any kind, express or implied.
Online Commerce & Third-Party Links
The Site may link to third-party tools (analytics, platforms, etc.). We are not responsible for the quality, accuracy, or privacy practices of these third parties. Your participation in dealings with third-party vendors is solely between you and that third party.
Registration & Passwords
If you access features requiring registration, you agree to provide accurate information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of unauthorized use at mike@themangionegroup.com.
Limitation of Liability & Indemnification
- Liability: To the maximum extent permitted by law, TMG will not be liable for indirect, incidental, or consequential damages. Our total liability will not exceed USD $100 or the amount you paid us for Site access in the last 12 months.
- Indemnity: You agree to defend and hold harmless TMG from claims, damages, or expenses (including attorneys' fees) arising from your use of the Site or breach of these Terms.
Dispute Resolution & Governing Law
- Governing Law: These Terms are governed by New York law.
- Arbitration: Any dispute relating to these Terms will be resolved by binding arbitration administered by the American Arbitration Association (AAA) in New York, NY.
- Class-Action Waiver: All claims must be brought in an individual capacity, not as a class or representative action. You and TMG waive any right to a jury trial.
- Opt-Out: You may opt out of this arbitration clause within 30 days of first agreeing to these Terms by emailing us with the subject "Arbitration Opt-Out."
Termination
We reserve the right to terminate or suspend your access to the Site at any time, without notice, for any reason, including violations of these Terms.
Contact Information
For questions regarding these Terms of Service, please contact us at:
The Mangione Group
Phone: +1-585-444-3234
Email: mike@themangionegroup.com
Website: www.themangionegroup.com
By using our website and services, you consent to these Terms of Service.