Privacy Policy
The Mangione Group ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
Information We Collect
We collect the following types of information:
- Identifiers & Contact Details: Name, business title, company, email address, phone number, and physical address.
- Commercial & Intent Data: Pages viewed, assets downloaded, forms submitted, meeting bookings, and campaign attribution.
- Internet & Technical Data: IP address, browser type, device information, referrer/UTM, and cookies.
- Opt-in Records: Timestamps and records for all communication channels (SMS, email, etc.).
- Job Applicant Data: Resume and work history provided during applications.
How We Use Your Information
We use collected data for:
- Responding to inquiries and providing quotes or proposals.
- Operating, securing, and improving the Site and our services.
- Marketing and advertising (including retargeting/measurement where permitted).
- Complying with law, defending legal claims, and preventing fraud.
- Maintaining records of your communication preferences and consent.
SMS Messaging & Compliance
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
- Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA).
- Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
- Message Frequency & Content: Frequency varies based on your interactions. Messages will be directly related to the services you have requested.
- Help & Support: Reply "HELP" for assistance or contact us at mike@themangionegroup.com.
- Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent.
Information Sharing & Disclosure
We do not sell, rent, or trade personal information for money. We may share information with:
- Service Providers: Third-party vendors who assist in our operations (hosting, CRM, SMS aggregators, billing). They are contractually obligated to maintain confidentiality.
- Professional Advisors: Lawyers or accountants under confidentiality.
- Legal Compliance: If required by law, legal process, or to protect our rights and property.
- Business Transfers: In case of mergers, acquisitions, or sale of assets.
Note: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Data Security
We implement and maintain reasonable technical and organizational security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest.
- Secure access controls and authentication mechanisms.
- Regular vendor due diligence and employee training.
- Breach notification protocols in accordance with applicable laws.
Despite these measures, no method of transmission is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and user behavior.
- Remember your preferences and improve website functionality.
- Measure the effectiveness of our marketing.
You may control cookies through your browser settings or our cookie controls. We honor the Global Privacy Control (GPC) signal sent by supported browsers as a valid opt-out request.
Your Rights & Choices
Depending on where you live (e.g., California, Colorado, EU/UK), you have the right to:
- Access, update, or delete your personal information.
- Opt-out of targeted advertising or the "sharing" of data for cross-context behavioral advertising.
- Data portability and the right to request information on how we process your data.
- Withdraw consent at any time for future communications.
To exercise these rights, please contact us using the information in Section 10.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by The Mangione Group.
Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
The Mangione Group
Phone: +1-585-444-3234
Email: mike@themangionegroup.com
Website: www.themangionegroup.com